Refund Policy
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We offer refunds for unworn, unwashed, undamaged, or defective items/merchandise within 30 days of the original purchase date.
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Once we receive your return, we will process it within 5-7 business days. If the return is approved, we will issue a refund to your original form of payment. Please note that it may take an additional 3-5 business days for the refund to appear on your statement.
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To initiate a refund, please contact us through the website or email us at [email address] with your order number and the reason for the refund request.
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We do not offer refunds on items that are sent without their original packaging, receipt, the item that was shipped to the customer.
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If you receive a damaged or defective item, please contact us within 14 days of receiving your order for assistance.
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We reserve the right to refuse refunds that do not meet the above criteria.
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If you have any questions or concerns about our refund policy, please don't hesitate to contact us.
For a refund to be done, the following things are going to be checked:
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Original Packaging ( Box and wrappers),
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Original Receipt,
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A fully filled Refund form,
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The Product.
N/B: When requesting for a refund, state why you would like a refund:
eg
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Wrong Size,
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Wrong Colour,
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Damaged Package.
Refund can take from 1 business day to 5 Business days.
All refunds MUST Be requested within 14 days after delivery of product.